Frequently Asked Questions

The following is a list of Frequently Asked Questions about our independent jewellers and other jewellery or pawnbroking services that
we provide. These questions should help if you have any doubts about using our service.

General FAQs

Where can I find you?

We have two shops in the Kentish seaside towns of Margate and Ramsgate. The Margate shop has existed since 1880 and is looks the same as it was back then! Our Ramsgate jewellers was opened in 2007, and our offices are open Mon-Sat 09:30-17:00.

What services do you offer?

We provide a wide range of services in both our stores, from jewellery repairs such as ring-sizing and repairing bracelets and chains, to soldering charms and intricate stone or claw-set work and much more. We also buy luxury watches, gold, silver, platinum and other precious metal jewellery in any condition, even if it is broken. Just visit us in store and we will quote you a very competitive price.

Do you value jewellery?

Here at Cuttings, we provide an excellent valuation service of your jewellery either for insurance, probate or post-loss purposes. We have highly skilled staff at our jewellers in Kent, some with more than forty years of experience in the trade, so you are in good hands when choosing us!

Do you sell second-hand jewellery?

As well as providing an array of great value new stock items, we also stock a fantastic selection of second-hand jewellery, from 'Art Deco' vintage rings and antique bracelets to Rolex luxury watches and solid gold chains.

Pawnbroking FAQs

What if I only want the loan for a week?

You can repay the loan after one week and just pay one week's interest. One of the good things about pawnbroking is you can repay the loan whenever you like and you only pay interest accordingly.

What if I can't repay the loan at the end of the 6 month contract?

Simple - you can just pay the interest to date and then you have up to another 6 months to redeem your item.

When will I receive the money?

The funds can be transferred into your bank the same day we receive the item.

When do I pay the interest?

You pay the interest at the end of the term when you repay the loan.

Do I pay anything weekly?

No, there is just one payment at the end of the term - the loan plus the interest.

Will my items be safe with you?

Your items are kept in a high security safe protected by a sophisticated alarm system and many other state of the art security protection systems installed by approved suppliers.

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